Terms of Service

- "We", "us", "our", "company" and similar terms refer to UK Fight MMA . 

- "You", "your", "customer" and similar terms refer to the customer who is purchasing goods from UK Fight MMA . 

- "Goods", "products" and "items" refers to any products currently or previously offered for sale on the UK Fight MMA website. 

- "Order", "ordered" and similar terms refer to the process by the customer of selecting goods and making the necessary payment to UK Fight MMA . 

- "Website" refers to the UK Fight MMA website at ukfightmma.co.uk 

Our agreement to supply the goods to you is made on the date we dispatch the goods to the address you supplied when you ordered the goods. 

Title in the Goods shall pass to you on the date we dispatch the Goods to the address given when you ordered the Goods. 

- Product photos are taken internally by professional photographers or provided by the manufacturers. 

- Because colour representation in photography, printing, scanning and computer monitors can vary, the colours should be used for guidance only. 

- Some product styles may have been changed slightly since the photos were taken, or may vary slightly between different colours / finishes of the product. The photos should therefore be used as a general indication of the style and fit only. 

- If you wish to clarify any product details before ordering, please contact us. 

- All prices on this website are quoted in UK Pounds. Prices include VAT where applicable but exclude postage and packaging. 

- The prices and promotions offered on the website may differ from those prices and promotions offered at the same time in our stores. 

- We are under no obligation to honour any in-store price or promotion in the event that they differ from those on the website. Similarly, our stores are under no obligation to honour any website price or promotion. 

- Prices that are reduced for sales and promotions are only valid for the period specified in the promotion. If no period is specified we may alter or end the promotion and price reductions at any time. 

- All "was" prices have been charged for a continuous period of 28 days in the last six months either on one of our websites or in one of our stores. "Was up to" prices refer to the highest priced size and colour combination. "From" refers to the lowest priced size and colour combination. 

- We reserve the right to adjust prices, offers, products and product specifications on the website at any time before (but not after) we accept your order. 

- We may issue promotional offer codes entitling the user to a discount off the total order value. The offer code must be entered during checkout when ordering online or quoted before making payment when ordering by telephone. It cannot be applied at a later time after payment is complete. Only one offer code may be used for each order. 

- We accept payment via our secure checkout by credit/debit card and PayPal. 

- Fraud Prevention - To help prevent credit/debit card fraud we have an anti fraud procedure. If our anti fraud procedure highlights an issue we will not process your order until we have verified that the transaction is genuine. We will contact you to discuss our concerns and request additional information to allow us to verify the transaction. Any details that are confirmed as fraudulent are passed on to the relevant authorities. 

- Shopping at UK Fight MMA is safe. We use industry-standard Secure Sockets Layer (SSL) technology to encrypt all your personal information. All credit and debit card payments are processed by leading online card processing gateways, PayPal and Sage Pay, who are approved by all leading card issuers and are compliant with the latest PCI-DSS card processing regulations. 

- If you want to check that the connection is via SSL, right-click on the page (the order entry and confirmation pages only) and choose "Properties" from the pop-up menu. 

- If you are still unsure about sending your credit or debit card details to us over the Internet, please telephone 07889459013 between 09:00am and 5:00pm Monday to Friday and speak to one of our customer service representatives to place your order. 

- We do not store or process any credit or debit card details through any of our computer systems or internet servers. For online payments the card details are processed and held by PayPal and / or Sage Pay and are not available to us. For telephone orders we process the payment directly through our terminal. 

- All credit, debit card & PayPal payments are taken at the time you place your order. 

- If either you or we cancel part or all of the order the relevant amount will be refunded onto your card. Refunds will be processed within 28 days. 

- We accept Visa, MasterCard, Maestro, Visa Debit, Visa Electron, Delta, JCB, Solo and American Express. 

- All online credit and debit card payments are processed by leading online card processing gateways, PayPal and Sage Pay, who are approved by all leading card issuers. 

- UK postage and packaging is free  

DELIVERY TIMES 

- UK orders are usually dispatched within 48 Hours (2 working days) of the order being received 

- Deliveries to Northern Ireland, Scottish Highlands, Channel Islands and BFPO addresses may take an extra 1 or 2 working days. 

- "Working days" are Monday to Friday, excluding public holidays. 

- You may receive your goods in several packages which arrive on different days. We often send goods that are in stock straight away and send any outstanding goods as soon as we receive them from our suppliers. 

- If we are unable to deliver your order within the above periods we will contact you as soon as we are aware of the problem. 

- UK orders are sent via DPD, TNT, UPS, Interlink Express, Royal Mail or another similar carrier 

- Orders to European destinations are sent by DPD, Royal Mail or another similar carrier. 

- Some deliveries may require a signature on receipt. 

- You can specify any UK, BFPO, European or Rest of World delivery address, for example your home, your neighbours, your workplace or anywhere else you like. 

- We may need to carry out additional security checks if the delivery address is different to the cardholder address, which may delay your order. To help us with these checks please include the name of the householder at the delivery address rather than your name. 

- It is your responsibility to ensure the delivery address is correct and complete. We cannot accept responsibility for any loss or delay if the address you entered is incorrect or incomplete. 

- We carry large stocks of the items on this website. However, due to the wide range of size and colour combinations some items may be temporarily out of stock. 

- We will sometimes send goods that are in stock straight away and send the outstanding goods as soon as we receive them from our suppliers. 

- In the unlikely event of any item being out of stock and not expected within three weeks, you will be notified by one of our customer service representatives, and given the option either to continue with the rest of your order, substitute the unavailable items with similar alternatives, or to cancel.We will be happy to discuss your options when we contact you. 

- You will receive an electronic receipt by email, which includes your order number. In case of any queries, you will need to quote your order number and name to one of our customer service representatives. 

- If you pay via PayPal you will also receive a payment confirmation email from them. 

- You will receive an email confirmation when your goods are dispatched which will contain details of the items dispatched, the carrier name and their tracking reference. 

- If the delivery address is the same as the credit or debit cardholder's address a paper copy of the receipt will be included with your goods. 

- If you require a further copy of your invoice please contact us to request it. All requested duplicate invoices are sent by post to the cardholder address. 

- If you have created an account on our website you will be able to view a list of all your orders and track their status online. Simply log in then click 'Order History'. 

- If you did not create an account when you ordered, you can track the status of an individual order by entering the order number and email address on the Order Tracking page. 

- We will send you an email when your goods are dispatched containing the name of the delivery company and a tracking number, so that you can track delivery progress on their website. Delivery company tracking information will not be available until your parcel is scanned in at their depot so please allow up to two working days for it to be available. If you require further assistance please contact us. 

- If you change your mind and decide the purchased item(s) is unsuitable, please return the item(s)within 14 days of receiving your order. 

Please email us on support@ukfightmma.co.uk. or call us on 07889459013 with your name, order number and reason for return to obtain a valid returns number. PLEASE NOTE: Returns will not be processed without a valid returns number..  

- When returning your item(s), please prepare a letter to help us identify your package (including your name, items(s) ordered and order number) and then process your return as quickly as possible. 

- Products which have been tailored, customized or specially ordered to your requirements can only be returned if faulty or incorrectly supplied. They cannot be returned if you change your mind or order incorrectly. 

- When returning your item(s), please complete and enclose a form detailing your order and order number to help us identify your package and process your return as quickly as possible. 

- Please ensure all items are returned to us in their original condition. UK Fight MMA reserves the rights to refuse a refund or exchange if the goods returned are deemed to have been damaged or tampered with. 

- Underwear, mouth guards and oils may not be returned due to hygiene reasons. 

- UK Fight MMA will send email confirmation upon receipt of any product returns. 

- Refunds will be processed within 7 days. 

- If you wish to exchange your purchase for a different size, colour or style, please return it with a returns form as detailed above. 

Refunds will be processed within 7 days. 

- If you wish to cancel or change your order, please call us on 07889459013 between 09:00am and 5:00pm Monday to Friday or email us: support@ukfightmma.co.uk.. 

- If you email us, please include a daytime telephone number. 

- Please have your order number available when you call, or include it in your email. 

- If you contact us before your order has been processed, we will be happy to alter or cancel it. 

- If we have already sent your order, you will need to refuse the delivery or return it to us as soon as you receive it (please refer to the Returns information above). We will refund your payment when we receive the returned or refused package. Refunds will be processed within 28 days. 

- We are confident that you will be happy with our service. If anything is not right, please call us on 07889459013  between 09:00am and 5:00pm Monday to Friday, or email: support@ukfightmma.co.uk.. 

- When you email us, please include a daytime telephone number if possible. 

- We will do everything we can to quickly resolve the matter to your complete satisfaction. 

- We take great care to ensure the information and prices on this website are accurate and current. However, no matter how carefully we check it, errors do occasionally slip through. Any errors discovered will be corrected as soon as we become aware of them. 

- If you notice any errors or inconsistencies please let us know. 

- In the unlikely event that a website error affects your order, we will contact you before we process your order to discuss the matter. If you discover any errors after we have processed your order, you are of course welcome to cancel your order and return the goods.